Degates

Refund Policy

Effective Date: February 06, 2026

At Degates, we aim to provide transparent SEO services, guest post placements, and link-building solutions. This Refund Policy explains our service delivery standards, 90-day backlink guarantee, refund eligibility, and procedures for resolving placement issues.

This policy applies to orders placed on or after its effective date, unless different terms are expressly agreed in writing. Earlier orders remain subject to their applicable terms and relevant law.

1. Our 90-Day Backlink Guarantee

Degates offers a limited 90-day placement guarantee for eligible guest posts and backlink services.

The guarantee period begins on the date the article or backlink is first confirmed as published and publicly accessible.

During this period, if an eligible placement is removed, we will review the circumstances and work toward an appropriate resolution under this policy.

Our guarantee covers the agreed placement deliverable, not search engine rankings, organic traffic, domain authority, or indexing outcomes.

2. What Does a Permanent Backlink Mean?

In guest posting, a permanent placement generally refers to content published without a predetermined expiration date.

However, permanent does not mean lifetime guaranteed.

Third-party publishers independently control their websites and may change editorial policies, remove articles, restructure URLs, or discontinue operations.

Consequently, Degates does not provide an indefinite guarantee for third-party backlinks.

3. Backlink Removal Within 90 Days

If an eligible backlink is removed within the first 90 days, customers should contact Degates with the original order details and published URL.

After reviewing the issue, we may offer:

  • Restoration of the original placement.
  • A comparable replacement placement, subject to customer approval.
  • A refund for the affected placement where restoration or an acceptable replacement cannot reasonably be provided.

We will communicate the proposed resolution after reviewing the relevant evidence.

4. Backlink Removal After 90 Days

Once the 90-day guarantee period expires, continued placement availability is not guaranteed.

However, customers may still request assistance.

Where feasible, Degates may contact the publisher, investigate the removal, or offer a paid or complimentary restoration attempt.

Any assistance outside the guarantee period is subject to feasibility and does not automatically extend the original guarantee.

5. Refund Eligibility

A refund may be available where:

  • An agreed placement was never delivered.
  • The delivered placement materially differs from the agreed specifications.
  • An eligible placement is removed during the guarantee period and an appropriate remedy cannot be provided.
  • A refund is otherwise required by applicable law or the agreed order terms.

Refund requests are reviewed individually based on the order confirmation, payment records, delivery evidence, and applicable terms.

6. Non-Refundable Situations

Subject to applicable law and any express contractual commitments, refunds are generally not available solely because:

  • Search engine rankings decline or remain unchanged.
  • Organic traffic does not increase.
  • Google does not index a published article.
  • A third-party publisher removes a placement after the applicable guarantee period.
  • The customer changes their preferred anchor text, target URL, or campaign strategy after delivery.

These exclusions do not override rights arising from non-delivery, misrepresentation, or other legally protected claims.

7. Third-Party Publishers and Vendors

Degates may work with independent publishers and service providers to fulfill guest post orders.

Publisher decisions, editorial changes, website closures, and technical disruptions may affect placement availability.

We aim to communicate relevant limitations clearly and address verified delivery problems in accordance with the agreed service terms.

8. How to Request a Refund

To submit a refund request, please provide:

  1. Your order or invoice reference.
  2. The original published article URL.
  3. Payment confirmation.
  4. A description of the issue and any supporting evidence.

Contact us through our website’s contact page.

We aim to acknowledge requests within five business days and provide a substantive update as soon as reasonably practicable.

9. Refund Processing

Approved refunds will be issued through an agreed payment method, subject to payment provider requirements and any applicable transaction fees disclosed before processing.

Refund timing may depend on the original payment method and provider processing times.

10. Related Policies and Resources

For additional information, please review our:

11. Contact Degates

If you have questions about backlink guarantees, placement restoration, or refund eligibility, please contact us through Degates.

We are committed to fair communication, transparent service terms, and reasonable dispute resolution.